1. Software Products :
Software Products, as name suggest, is simply a type of software systems i.e., outcome of software developing process and are delivered to customer along with documentation about how to install and use particular software system.
2. Software Services :
Software Services, as name suggests, is simply a type of software distribution model which is used to deliver applications over internet simply as a service and allows data to be accessed from any device using internet.
Difference between Software Products and Software Services :
| Software Products | Software Services |
|---|---|
| Software Products generally represent high end work that is done by vendors. | Software Services generally represent low end work that is done by vendor. |
| Products includes activities that add higher value than activities of services. | Services includes activities that add lower value than activities of products. |
| Software product companies usually develop products. | Software service companies may or may not develop products. |
| Features of software products include efficiency, maintainability, adaptability, etc. | Features of software services include application security, high availability, data security, etc. |
| Types of software product includes generic products, customized products, etc. | There are no such type of software services. |
| List of software products include Outreach, Zoho Desk, Freshdesk, Intercom, etc. | List of software services includes IT Security services, infrastructure support services, app maintenance services, etc. |
| Benefits of software product companies includes provide right product to market, control schedule and cost, focus on customer requirements, etc. | Benefits of software service companies includes flexibility, reduce time to benefit, easy to use, requires lower cost, etc. |
| Number of labors required is not much high but should be talented and expert. | Number of labors required is very high for increasing effort and its not necessary that they should be highly skilled. |
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