T-Mobile is increasing prices on most of its plans

Following rumors about price changes, T-Mobile has confirmed that users will start paying more for most of its legacy plans. This affects customers on both new and old plans, and more people are beginning to confirm the development. Users of Simple Choice, ONE, Magenta, Magenta Max, and other plans will have to pay more beginning next month.

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T-Mobile explained the reason for the price adjustments in a recent tweet (via The Mobile Report). According to the mobile telecommunication company, there is a need to increase prices “to respond to rising costs.” Hence, affected customers are beginning to receive text messages informing them of the new price differences in their current plans. The new plan rate will take effect from June 5, 2024, per the text. T-Mobile is adding between $2 to $5 per line, meaning customers with multiple accounts will see significant rises to their monthly phone bills.

The Mobile Report has now confirmed via user reports that the new Go5G plans will also be affected by this change. Existing customers won’t see a rate increase, but those signing up for a new plan can expect to pay about $5 more per line each month. We can also confirm that Magenta and Magenta Max customers are included in this rate hike after a tipster received the following message:

T-Mobile: For the first time in nearly a decade, we’re making a change to the price of some of our monthly service plans. Starting on 06/05/24, your rate plan(s) will increase by $2 per line per month and some of your other connected devices by $2 per line per month. You’ll keep all the benefits you currently enjoy, and your rate plan type and bill due date remain the same. For more information, visit
sms.t-mobile.com/7BpuHGc1

In the text message being sent out to affected customers. T-Mobile specifies the additional amount for each user and also includes the price change for connected devices. Unfortunately, customers have a short time to prepare financially for the imposed change.

Concerned customers cite T-Mobile’s ‘Un-Contract’ guarantee

Despite T-Mobile’s assurance that it will continue to offer value for every dollar users spend, its service users have started expressing their dissatisfaction with the alteration. Some are questioning why a grandfathered plan should be affected, while more are threatening to migrate to alternative service providers.

More T-Mobile users are beginning to refer to the company’s 2017 commitment tagged the Un-Contract promise, which was designed to protect existing customers from sudden bill increases. The company later replaced the program with a Price Lock guarantee and customers with Price Lock, as of today, are not affected by the new price changes. T-Mobile revealed the exception in response to a customer’s query on X.

It appears T-Mobile customers have had a bit to deal with since last year. The company said in 2023 that legacy Sprint SIMs would stop working on T-Mobile, which stirred concerns among users. Customers now have to suddenly increase their phone bill budget from next month. The development, which also affects some business plans, is gradually unfolding as not all customers on affected plans have received a text message.

Thanks: Moshe