Meal kit services like HelloFresh are an incredibly easy way to follow a healthy diet without having to do weekly grocery runs or meal prep. However, HelloFresh is a subscription-based service and not a one-time delivery. So, if you recently changed your diet, are traveling, or want to explore alternative meal kit services, canceling your HelloFresh subscription should be the first thing you do.
This guide walks you through the steps to cancel your subscription by visiting the HelloFresh website on your Chromebook, laptop, or PC. We also explain an additional way to cancel your subscription using your smartphone.
How to cancel your HelloFresh subscription via the website
Canceling your HelloFresh subscription is simple and straightforward. Follow these steps to cancel your subscription on the website:
1. Visit the HelloFresh website.
2. Log in to your account.
3. Hover your mouse over Account or Your Name in the upper-right corner of the display. A drop-down box appears.
4. Click Account Settings.
5. Scroll down to the Status section.
6. Click Cancel Plan. The service may suggest that you modify your plan or skip a delivery.
7. Click Cancel Anyway to delete the account. You’ll receive a message confirming the cancelation.
HelloFresh requests that you pause or cancel an order by midnight Pacific Standard Time, at least five days before your next delivery, so it can inform its suppliers. If you fail to cancel before this time, you’ll pay for the charges incurred on the order.
How to cancel your HelloFresh subscription via your smartphone
Although HelloFresh previously allowed cancelations directly through its app, this option is no longer available to users. However, you can use the app to chat with a HelloFresh support agent, who might be able to cancel the service for you. To access the chat feature, launch the app, select Profile, and then tap Help Center. Scroll down, select Contact Us, and tap Chat.
Alternatively, you can access HelloFresh’s website using your mobile browser and follow the above-mentioned steps. You can set up a new plan when you’re ready to start ordering again.
How to cancel your Instacart order for a refund
Because you might change your mind at least once
How to skip your HelloFresh delivery
If you don’t want to cancel your subscription outright, you can skip some meals in between. Follow these steps:
1. Visit the HelloFresh website and log in to your account.
2. Click My Menu.
3. Select the weekdays you’d like to skip.
4. Click Skip Week.
How to change your HelloFresh subscription
HelloFresh doesn’t lock you in on any meal plan. You can change the number of weekly meals you receive, the number of servings per recipe, and the type of recipes on your customer account page. To do this:
1. Visit the HelloFresh website.
2. Log in to your account.
3. Click the My Menu tab.
4. Change your subscription.
Cancel the service temporarily or permanently
HelloFresh makes cooking meals easy. However, if your priorities change because you need a new service or are out of town for a while, you can cancel the service or pause it briefly by following the steps above. If you want to know more about the platform, check out our article on everything you need to know about HelloFresh.
If you’re taking a break from HelloFresh to prep and cook on your own, using the best cooking and recipe apps can help you take your culinary skills to the next level.
