Manual Thomas
Updated on: December 10, 2023
Short on time? Here’s how to cancel your NordVPN subscription and get a refund in 2024:
- 1. Cancel your NordVPN subscription. Contact NordVPN customer support to ask for a refund. NordVPN gave me a full refund, no questions asked, even though I purchased the cheapest plan.
- 2. Uninstall NordVPN. Follow our instructions below to find and remove all NordVPN files from your device.
- 3. Try an alternative VPN. Download and install an alternative VPN to protect your online privacy and security. ExpressVPN is my top recommendation for 2024 because of its huge server network, blazing-fast speeds, and high-end security features.
NordVPN is one of my favorite VPNs, but I get that it may not be a good fit for everyone. You may be looking for a VPN with better streaming support or more simultaneous connections. Luckily, if you subscribed and found NordVPN wasn’t for you, canceling your subscription and getting a refund is quick and easy.
All NordVPN plans come with a 30-day money-back guarantee. This means you’ll get a refund if you’ve been subscribed for less than 30 days. With that being said, it can take anywhere from 5 to 10 business days to process your refund.
After you’ve canceled your NordVPN subscription, you’ll need to find a good alternative VPN (I’ve included 3 options below). ExpressVPN is my favorite NordVPN alternative in 2024. It has more features than most competitors, offers really fast speeds for seamless streaming, and has easy-to-use apps for many different devices.
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How to Cancel Your NordVPN Subscription (Step-by-Step Guide)
- Cancel on Your Windows or Mac Computer.
- Cancel on Your iPhone or iPad.
- Cancel on Your Android Device.
How to Cancel Your NordVPN Subscription on Your Windows or Mac Computer
- Navigate to the NordVPN website and click Log in on the top right.
- Select Billing from the menu on the left.
- Turn off auto-renewal by clicking on Subscriptions and then on Manage.
- Click on the chat icon on the bottom right of your dashboard.
- Start a live chat by typing “livechat” into the chat box.
- At this point, the chatbot will ask you which department suits your needs — just choose “Account & Billing questions” from the list of options, and then the bot will ask you to provide your email address.
- After that, you’ll be connected to an agent shortly. Ask them to cancel your subscription. They notified me that refunds usually take 5–10 business days, but I got mine in 3 days!
- Choose an alternative VPN. There are a lot of great options out there, but I think ExpressVPN is the best VPN for 2024. It has the fastest speeds of any VPN I tested and works with all major streaming services. It’s also one of the most secure VPNs out there, with military-grade encryption and a strict no-logs policy.
How to Cancel Your NordVPN Subscription on Your iPhone or iPad
If you purchased your NordVPN subscription online, you can follow the method outlined above to cancel your subscription and then uninstall NordVPN from your iOS device. However, if you subscribed via the Apple App Store, you’ll need to follow these instructions:
- Open the Settings app.
- Tap your name at the top of the Settings menu and then choose Subscriptions.
- Find NordVPN on the list and tap Cancel Subscription.
- To get your refund, you then need to go to reportaproblem.apple.com.
- Log in using your Apple ID, then under “What can we help you with?”, select Request a refund.
- In the second drop-down list, pick the reason you want a refund.
- Choose an alternative VPN for your iOS device. I think ExpressVPN is one of the best iOS VPNs out there — it’s very easy to use, comes with high-end security features, and has blazing-fast speeds.
How to Cancel Your NordVPN Subscription on Your Android Smartphone or Tablet
If you purchased your NordVPN subscription online, you can follow the Windows/Mac computer instructions outlined above. However, if you subscribed through the Google Play Store and it’s been less than 48 hours since you first subscribed, you’ll need to follow these instructions (if it’s been longer than that, you should follow the desktop instructions laid out above).
- Open the Google Play Store app.
- At the top right, tap the profile icon and then choose Payments & subscriptions.
- Tap Subscriptions and find NordVPN on the list, then tap Cancel Subscription.
- Navigate to payments.google.com and sign in (using the same login details you made the purchase with).
- In the Activity tab, tap the Google Play Apps link with NordVPN in the description.
- Scroll to the bottom of the ticket and tap Contact Google LLC.
- Then, tap Refunds & returns, followed by Learn about refunds on Google Play.
- Make sure you meet Google’s refund criteria, then tap Request a refund.
- Go through the refund process and submit your request to Google. Google will typically respond within 1 business day to let you know its decision.
- Choose an alternative VPN for your Android device. ExpressVPN is my favorite Android VPN in 2024 — it has super-fast speeds, good support for streaming and torrenting, great security features, and is easy to use.
Best NordVPN Alternatives in 2024
Quick summary of the best NordVPN alternatives in 2024:
- 🥇 1. ExpressVPN — Best premium alternative to NordVPN in 2024.
- 🥈 2. Private Internet Access (PIA) — Best budget-friendly alternative to NordVPN.
- 🥉 3. CyberGhost VPN — Great streaming alternative to NordVPN.
🥇1. ExpressVPN — Best Premium Alternative to NordVPN in 2024
Approved by our experts
ExpressVPN is the best overall VPN in 2024 — it has excellent security and privacy features, maintains lightning-fast speeds, and works with the most popular streaming sites.
It comes with industry-standard VPN security features, like 256-bit AES encryption, a kill switch, and secure VPN protocols. However, you also get a few extra security features on top of these. My favorites are:
- Obfuscation. This feature makes VPN traffic look like regular internet traffic, allowing you to circumvent VPN blocks in restrictive countries. ExpressVPN supports obfuscation on all of its servers and protocols, while NordVPN only allows it on 100 servers via OpenVPN.
- ExpressVPN Keys. This’s a password manager that stores all your passwords, checks for weak ones, and allows unlimited logins. Unlike NordVPN, which only allows users of its most expensive plan to use its password manager, all users get access to ExpressVPN Keys.
- Threat Manager. This feature is similar to NordVPN’s Threat Protection, which blocks third-party trackers and malicious sites.
- Ad blocker. Gets rid of annoying ads on website, allowing them to load faster.
- And more…
I also found ExpressVPN to be much faster than NordVPN. Even when testing its Hong Kong server, which is thousands of kilometers away from me, I maintained really fast speeds. ExpressVPN’s high speeds are due to its Lightway protocol, which outperformed every other VPN protocol I tested, including NordLynx.
On top of that, ExpressVPN has a vast global network covering 105 countries, which is more than NordVPN. So no matter where you are, you’ll be able to connect to a fast nearby server. ExpressVPN also has much better streaming support, as customer support confirmed it works with 100+ streaming services.
ExpressVPN comes with monthly and yearly plans, with prices starting at $6.67 / month. All plans include a 30-day money-back guarantee, and you can pay with credit cards, PayPal, Bitcoin, or Paymentwall.
Read our full ExpressVPN review
🥈2. Private Internet Access (PIA) — Best Budget-Friendly Alternative to NordVPN
Private Internet Access is the most affordable alternative to NordVPN — you can pay as little as $2.11 / month on the 2-year plan. Plus, you get unlimited simultaneous connections with one subscription to cover all your devices (NordVPN only allows 6).
PIA also has the largest server network on my list — more servers mean less congestion and connection issues and maintaining fast speeds. However, although PIA was fast in my tests, it was slightly slower than ExpressVPN.
This VPN is jam-packed with solid security features, including perfect forward secrecy, full leak protection, and RAM-only servers. PIA is pretty customizable as well — I found that I could mix different protocols and levels of encryption, depending on whether I wanted to prioritize speed or security. Plus, independent audits have verified its no-logs policy and proven that PIA doesn’t log user activity.
Private Internet Access is one of the cheapest VPNs on the market. Plus, all plans come with a 30-day money-back guarantee, and you can pay by credit card, PayPal, or, for added privacy, cryptocurrencies.
Read our full Private Internet Access review
🥉3. CyberGhost VPN — Customizable Alternative to NordVPN (Great for Streaming)
CyberGhost is the best streaming alternative to NordVPN — it features specially optimized servers to ensure you have the best streaming experience. Unlike regular servers, these servers are constantly tested to ensure they work with the listed streaming sites. Plus, it was very easy to find a suitable server since they’re all labeled by country.
You also get really good speeds with this VPN — it outperformed NordVPN in my speed tests, but ExpressVPN remains the faster option. During my speed tests, websites loaded instantly, HD videos played without delay, and 4K videos only experienced minor buffering at the beginning.
CyberGhost has plenty of privacy and security features to protect your online privacy. It protects your data using RAM-only servers, which wipes all your data with every server reboot. It also has its own in-house NoSpy servers that are only accessible by the CyberGhost team, providing an extra layer of security.
I also like how user-friendly CyberGhost is — its intuitive apps come with a search field, and I was able to connect to a server in under 3 seconds. Additionally, the Smart Rules feature lets you customize your VPN experience in ways that Nord can’t. For example, you can configure the VPN to automatically connect to a specific server when you open the app, or even when launching a particular app like a gaming client or streaming service.
CyberGhost VPN has several paid plans starting at $2.03 / month and accepts payment through PayPal, credit cards, and cryptocurrency. Plus, all purchases come with a money-back guarantee — 45 days for long-term plans and 14 days for the shortest ones.
Read our full CyberGhost VPN review
How to Uninstall & Fully Remove NordVPN Files From Your Devices
- Uninstall NordVPN From Your Windows PC or Laptop.
- Uninstall NordVPN From Your Mac.
- Uninstall NordVPN From Your iPhone or iPad.
- Uninstall NordVPN From Your Android Smartphone or Tablet.
How to Uninstall NordVPN From Your Windows PC or Laptop
Uninstall NordVPN on Windows 11
- Click on the Start icon at the bottom of your screen.
- Type “programs” in the search field at the top of the Start menu.
- Click on Add or remove programs on the list of installed programs.
- Scroll down the App list until you find NordVPN. Click on the 3 horizontal dots beside NordVPN, and then click Uninstall.
- Follow NordVPN’s uninstallation wizard. Once completed, you will have successfully removed NordVPN from your Windows 11 PC.
Uninstall NordVPN on Windows 10
- Next to the Windows Start button, type “remove” in the search bar, then click Add or remove programs.
- Look for NordVPN on your list of installed apps. Click on it, then click Uninstall twice.
- Follow NordVPN’s uninstallation wizard. Once completed, you will have successfully removed NordVPN from your Windows 10 PC.
Uninstall NordVPN on Windows 8
- Press the start key on your keyboard, type “control panel” directly into your keyboard, then click on the Control Panel.
- Click Uninstall a program.
Note:
If your control panel doesn’t look like the one in the picture above, make sure View by is set to Category.
- Follow NordVPN’s uninstallation wizard to remove NordVPN and all its files from your Windows 8 PC.
How to Uninstall NordVPN From Your Mac
- Click Finder on your Mac’s dock.
- Click Applications.
- Scroll through your list of installed apps until you find NordVPN. Drag and drop it into the Trash (located on your Mac’s dock).
- Right-click the Trash icon, then click Empty Trash.
How to Uninstall NordVPN From Your iPhone or iPad
- Find the NordVPN app icon, then tap and hold on it until the Remove App button appears.
- Tap Remove App, and then confirm your choice by tapping Delete.
- You have successfully uninstalled NordVPN from your iPhone or iPad.
How to Uninstall NordVPN From Your Android Smartphone or Tablet
- Find the NordVPN app icon on your home screen.
- Hold your finger on NordVPN until a menu pops up.
- Tap Uninstall, and then confirm your choice by tapping Uninstall again.
- NordVPN has been completely removed from your Android smartphone or tablet.
Frequently Asked Questions
How do I cancel my NordVPN subscription?
Follow our easy steps to end your NordVPN subscription and get your money back on any device (PC, Mac, iOS, or Android). The whole process is very straightforward and takes only 10 minutes.
Once you’ve removed NordVPN, make sure to get a new VPN to keep your online privacy and security safe. Learn about the top 3 options to replace NordVPN here.
How do I stop auto payment on NordVPN?
Yes, you can disable auto-renewal whenever you want by following a few easy steps. You’ll continue to have access to NordVPN until your current subscription period ends, and you won’t be charged for a new cycle.
To receive a refund, remember that NordVPN supports every purchase with a 30-day money-back guarantee. If you ask for a refund within those 30 days, you’ll get your money back without a hassle.
Can I get a NordVPN refund if I subscribed using cryptocurrency?
Yes, if you have paid for NordVPN using a cryptocurrency like Bitcoin, you are eligible for a refund. However, to meet the refund eligibility criteria you need to start the refund process within a 30-day window.
Does deleting NordVPN’s app cancel the subscription?
No, uninstalling the NordVPN app won’t cancel your subscription. However, you can easily cancel your NordVPN subscription and get a refund on Android or iOS devices by following our guides.
