Husain Parvez
Published on: September 25, 2025
The City of Yellowknife says its network has been safely restored following a cybersecurity incident that disrupted services for over a week.
The attack, first disclosed on September 15, forced the city to limit internal access and temporarily disable online services. Debit and credit card payments were suspended, library computers were offline, and patrons were restricted to borrowing five items at a time. As of Monday, most systems have returned to normal.
Public safety and critical infrastructure continued to operate throughout. “The city enacted its incident response protocols to contain the incident, including the implementation of additional measures to further enhance its network security,” officials said in a statement cited by NNSL.
Click and Fix YK, the city’s issue-reporting portal, remains offline, as does CityExplorer, its interactive mapping tool. Residents are being asked to email non-emergency issues while restoration continues.
There is no evidence of data loss so far. “To date, we have no evidence that any personal information was compromised in the incident,” the city confirmed. “In the event our investigation determines that personal information was compromised, we will contact those individuals directly.”
City Manager Stephen Van Dine told Cabin Radio the network breach was being handled carefully, saying, “We believe it is under control at this stage… we’re certainly more confident than we were 48 hours ago.” He noted there was no ransom demand and declined to label the event a confirmed cyberattack, only that “there was some kind of activity to get into our systems that shouldn’t be there.”
Third-party experts continue to assist with the investigation, and the city has promised a thorough post-incident review to evaluate the timeline, impacts, and potential long-term upgrades to network defenses.
