Our SentryOne product documentation was in need of a little love. We’re thrilled to announce the new SentryOne documentation is now available at docs.geeksforgeeks.org! This new website is an updated central library of SentryOne guides, videos, support articles, and blogs. Let’s take a look at some of the highlights within the new SentryOne documentation website.
Table of Contents
We’ve consolidated the Quick Start, User, and Plan Explorer guides into a single table of contents and revamped the information architecture for improved usability. You’ll see more familiar sections, such as Installation, Getting Started, and Administration.
Glossary
SentryOne-specific terms and definitions appear in the Glossary. Glossary terms are underlined the first time they appear in an article. Hover over the underlined word to see the definition.
Showing “SentryOne database” glossary term and definition
Search
The Search tool is available in the upper-right corner of the website. You can use the Refine option to narrow search results to specific sections of the documentation.
Searching for the word “upgrading” limited to the Installation, Getting Started, and Administration sections
Product Links
You can directly access the documentation for products such as SQL Sentry and BI Sentry by clicking the product icon on the home page.
Go straight to the SQL Sentry documentation section using the SQL Sentry icon
Popular/Updated/New Articles
This section keeps you informed of the status of the SentryOne documentation articles.
- Popular Articles—These are the articles with the most views.
- Updated Articles—Articles flagged as Updated have recent updates worth mentioning (i.e., changes more significant than fixing a typo or formatting issue).
- New Articles—These articles most likely cover a major new product feature.
Dynamic lists of Popular, Updated, and New articles displayed on the SentryOne Documentation home page
The table of contents displays boxes with a number, such as a gray box containing a 1 or red box with a 2, indicating that the highlighted section contains updated articles (gray) or new articles (red).
New and updated article indicator boxes shown on the table of contents
Article Ratings and Comments
You have the option to leave feedback on each article—you can give it a thumbs-up or thumbs-down, as well as leave a comment to explain your rating. If you find a mistake, something missing, or another problem with the article, please leave a comment so that we can address the issue.
Use the feedback options to let us know how useful the article is
Visual Guides
The new SentryOne documentation is filled with annotated images to help you navigate through instructions and configurations.
The new SentryOne documentation has helpful visual guides throughout the articles
PDF Download
Want to save an offline version of the SentryOne documentation? Use the Full PDF Download option at the bottom of the table of contents. However, be sure to check the website regularly for updated documentation.
Option to download the full SentryOne documentation PDF file
Video Integration
Whenever you see the video icon before the title of an article, that means there is an embedded video tutorial within the article. Be sure to thank Lori Edwards and Jim Holden from the SentryOne training team for these gems!
Articles containing embedded video tutorials
Related Blog Posts
We love to blog at SentryOne and have added related blog posts to the new documentation. If there’s a relevant category of blog posts for the article you are viewing, the links to those posts will appear alongside the documentation.
Some articles, such as the Alerting and Responses Overview, contain related blog posts in the right pane
Contact Us
Use the Contact Us feature to get in touch with the SentryOne support team or to provide documentation feedback.
When you click Contact Us, you’ll be taken to a page that features a How can we help? form. Enter the subject and click Next. You’ll then see a list of articles under the heading, Do any of these articles answer your question? You can then choose to access the appropriate article or to continue to submit a request through the form shown below.
Specify SentryOne Support Team or Documentation Feedback when contacting us from docs.geeksforgeeks.org
We look forward to hearing from you!
